1. Introduction At VarnyaFit, we strive to ensure our customers are completely satisfied with their purchases. Our return policy outlines the conditions under which returns are accepted.
2. Eligibility for Returns
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Condition: Items must be unused, unwashed, and in the same condition as received, with all tags and original packaging intact.
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Time Frame: Returns must be requested within 14 days of receiving your order.
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Proof of Purchase: A valid receipt or proof of purchase is required.
3. Non-Returnable Items
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Intimate Wear: For hygiene reasons, certain items such as lingerie, panties, and bodysuits cannot be returned unless they are defective or damaged.
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Sale Items: Items purchased on sale or with a discount are not eligible for return or exchange.
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Gift Cards: Gift cards cannot be returned or refunded.
4. Return Process
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Request a Return: Contact our customer service team at info@varnyafit.com to initiate a return. Please include your order number and reason for return.
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Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to send your item back.
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Shipping Costs: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
5. Refunds
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Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Processing: If approved, your refund will be processed and a credit will be applied to your original method of payment within 7-10 business days.
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Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
6. Exchanges
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Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately to arrange an exchange.
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Size or Style: Exchanges for size or style are subject to availability. Please follow the return process to request an exchange.
7. Contact Us